Heat pump, condenser and vented dryers. If it runs but your clothes come out damp, or it stops halfway, there's usually a clear reason and we can track it down at your home.
We're an independent repair company, not LG Electronics or an LG-authorised centre. If your dryer is still under LG's manufacturer warranty, contact LG first.
These are the faults we see most on LG dryers, and what's normally behind them.
The number one dryer complaint. Blocked filters or condenser, a failed heater on vented models, or a heat pump that isn't working.
Often a safety cut-out from overheating because airflow is blocked. Can also be a sensor or door switch.
You hear the motor but the drum doesn't move. The drive belt has probably snapped.
Worn drum rollers, a worn belt tensioner, or something caught between the drum and the door.
Condenser and heat pump models collect water. If the tank stays empty, the pump or hose may be blocked.
Long cycles are usually an airflow problem. Clean everything first. If it's still slow, a sensor may be misreading.
What the code on your display usually means, and the first thing to try. Codes can vary a little between models, so send us a photo if you're not sure.
| Code | Meaning | Try first |
|---|---|---|
| d80 | Airflow 80% blocked | Clean lint filter and condenser |
| d90 | Airflow 90% blocked | Clean all filters, stop using until clear |
| d95 | Airflow 95% blocked | Stop using, call us |
| tE1 / tE2 | Temperature sensor | Power reset, then call us |
| HS | Humidity sensor | Wipe the metal strips inside the drum |
| dE | Door open | Close firmly, check the door switch |
| PS | Power or relay fault | Check the socket, then call us |
None of these need tools. If they sort it out, great. If not, you've ruled out the simple stuff and we can get to the real fault faster.
Not every repair makes sense. This is roughly how we think about it, but the age of your dryer and the price of the part always come into it.
Yes. Heat pump dryers run cooler and take longer than vented ones, but they're gentler on clothes. If yours has got noticeably slower than it used to be, something's blocked.
Stop using it and unplug it. Lint build-up near the heater is a fire risk. Call us before using it again.
Yes. On combo machines the drying fault is usually a fan, heater or condenser water valve.
Send the model number and a photo or video of the problem on WhatsApp, or just call. We cover Dubai, Abu Dhabi, Sharjah and Ajman.