LED, NanoCell, QNED and OLED TVs. TVs are different from other appliances: some faults are cheap to fix and some aren't worth it at all. We'll tell you which one you've got before you spend anything.
We're an independent repair company, not LG Electronics or an LG-authorised centre. If your TV is still under LG's manufacturer warranty, contact LG first.
These are the faults we see most on LG TVs, and what's normally behind them.
Very often the LED backlight strips have failed on LED and NanoCell models. Shine a torch at the screen: if you can faintly see the picture, it's the backlight.
Power supply board, main board, or a backlight fault causing a shutdown. The pattern of the red light helps narrow it down.
Stuck on the logo or rebooting every few minutes. Can be a software fault, a failing main board, or a power supply that can't hold.
Vertical or horizontal lines usually point to the panel itself, or its connecting cables. Sometimes fixable, often not.
On LED models, one or more backlight LEDs have gone. The picture looks patchy or darker on one side.
Speaker, audio amplifier on the main board, or a settings problem with a soundbar connection.
None of these need tools. If they sort it out, great. If not, you've ruled out the simple stuff and we can get to the real fault faster.
Not every repair makes sense. This is roughly how we think about it, but the age of your TV and the price of the part always come into it.
In practice, no. A replacement panel usually costs as much as a new TV, so we'll tell you honestly that it isn't worth it.
Backlight and board repairs can often be done at your home. Some jobs need the TV taken to a workbench. We'll tell you which before we start.
Burn-in is permanent damage to the panel. The TV's own pixel refresher can reduce light cases, but real burn-in needs a new panel.
Send the model number and a photo or video of the problem on WhatsApp, or just call. We cover Dubai, Abu Dhabi, Sharjah and Ajman.